Resolve your complaints at your fingertips
Report Connect Solve (RCS) is a simple personal complaint management application designed for users to track their complaints and follow through on how it resolves with few clicks.


Two Apps, One Solution
To make your life easier, get connected with your relevant Admin through RCS Complainer. It's your Admin's top priority to provide you a five star service.
Create Facility
Define Complaint Types
Accept & Manage Users
Track & Resolve Complaints

Connect with Facility
Create Complaints
Track and Communicate
Provide Feedback

Use your Android or iOS device
to manage complaints.
Easy Access
- Few clicks to resolve your complaints
Flexible
- Serves multiple facilities
- Central viewpoint of all complaints
- Blends with any domain
Effective Communication
- Flawless, comprehensive communication
- Traceable communication with time stamp
- Inbuilt live chat
Quick Turnaround
- Instant Feedback
- No long waiting, no frequent visits
- Digitized content tagged with Service Level Agreements


Quick & Easy Process with
any industry
RCS provides a platform for Admins to provide a professional service for the complaints raised by the Users. This helps to transform the traditional barriers of a complaint management scenario.
Property Management - RCS Admin
Apartment Owner - RCS Complainer
Available Complaint Types – Loud music, Electricity, Water, Security, Parking.
Selected Complaint Type – Parking
Complaint Title - Requested parking slot has been taken without any notice.
Description
Car park slot LGM_C_364 was
reserved to Green Lake Apartment, Unit ID :- UD0962683 since 05 August 2019.
This parking slot has been allocated to another vehicle without prior
notice.
Event Manager - RCS Admin
Decorator - RCS Complainer
Available Complaint Types – Flower Arrangements, Seating Plans, Linens & Chairs, Table Signage
Selected Complaint Type – Flower Arrangements
Complaint Title - Ordered fresh flowers have not been arrived on scheduled time.
Description
Please note that fresh flowers
which should be arrived in the hotel premises by 2.30 PM have not been
arrived yet. Therefore flower arrangements in decoration process is being
delayed.
Tour Manager - RCS Admin
Tourist - RCS Complainer
Available Complaint Types – Visa, Luggage, Air Tickets, Airport Pick / Drop, Transfers, Cash, Tour Guide
Selected Complaint Type –Luggage
Complaint Title - Luggage with tag id RH123456 has been misplaced.
Description
Kindly note that Luggage with
tag id RH123456 which is belong to Henry Anderson has been
misplaced during the hotel departure.
Service Manager - RCS Admin
Customer - RCS Complainer
Available Complaint Types – Late Arrival, Vehicle Condition, Driver Standard, Interior Condition
Selected Complaint Type – Vehicle Condition
Complaint Title - Airport pickup vehicle is not up to the expected standard.
Description
Airport pickup vehicle is not up
to the expected standard as it was mentioned during the booking. Arrived
vehicle do not have enough space for all the luggage. Therefore please
re-arrange an alternative vehicle to the given pick up location.

Download App
Download the most friendly complaint management app in the world..

Affordable Pricing and Packages
Complainer App
Admin App
- per month
Customized Version
- Customize
as per your requirements
If you have any questions? Please mail us. resolve@rcsapp.net
Contact usContact Us
It's very easy to get in touch with us. Just fill the contact form or email us.
Your
solution is few clicks away
